Andy Theriault
01 // Professional Summary
Information Systems and Systems Administration professional specializing in the deployment, monitoring, and maintenance of secure IT infrastructure. Highly proficient in Windows Server, Active Directory, and VMware environments, with a strong focus on automating preventive maintenance, system backups, and patch deployments. Combines robust scripting capabilities (Python, PowerShell, Bash) with hands-on experience leading helpdesk support, troubleshooting network issues (DNS, DHCP, TCP/IP, VLANs, VPNs), and collaborating across teams and vendors to ensure maximum system availability and compliance.
02 // Core Competencies
03 // Operational Experience
Student Researcher
- Collaborated with internal teams and external stakeholders to deploy and monitor virtualized network models on VMware-based infrastructure and Proxmox environments.
- Automated the creation, testing, and preventive maintenance of server and endpoint system back-ups and disaster recovery preparation, ensuring data integrity.
- Developed custom internal tools using Python, PowerShell, Bash, and web automation to reduce administrative friction, automate patch management, and streamline systems administration.
- Led desktop and helpdesk support services, managing endpoint devices (desktops, laptops, printers, and mobile devices) to resolve technical issues and achieve service levels.
- Administered user access, group policies, and security permissions within Active Directory and Azure AD for on-premises systems.
- Supported network infrastructure by monitoring performance, maintaining system availability, and assisting in the configuration of firewalls, switches, DNS, DHCP, and VPNs.
- Contributed to Operational Technology (OT) and Industrial Control Systems (ICS) security grant research, learning to secure critical infrastructure systems utilizing frameworks like the Purdue Model.
- Managed accurate hardware configuration inventories, software licensing, and IT asset records.
- Coordinated with external vendors and service providers to resolve complex hardware/software issues and execute system upgrades.
- Administered security awareness training via third-party APIs and orchestrated weekly technical exercises to enforce security compliance and operational readiness.
04 // Education
B.S. Cybersecurity
A.S. Computer Science
05 // Projects
PostgreSQL Benchmarking
Built a benchmarking utility gathering performance metrics to rank open-source LLMs, generating visualizations for comparative analysis.
Proxmox Virtualization Lab
Maintained a home-based server environment hosting Windows systems for forensics coursework and broader lab experimentation.
Testing & Validation Range
Configured and operated virtualized environments to test endpoint configurations, verify systems compatibility, and support training activities.
Automation & Scripting Toolkit
Created diverse scripts to automate repetitive tasks, support analysis workflows, and improve operational efficiency.